Yes, during check out you will be asked to provide a shipping address and it will calculate it all automatically for you.
We frequently include product samples when we ship purchased items. Unfortunately we are unable to ship samples on their own.
My product was damaged upon arrival, what do I do?
Please contact us at stelicosmetics@Gmail.com and we would be more than happy to help.
Help! I am missing an item that I ordered, what do I do?
Please contact us at stelicosmetics@Gmail.com and we would be more than happy to help, we ensure that all of our customers receive their products.
How can I check the status of my order?
You will receive an email with your tracking number once your package has been shipped out. You can click the link and track your order through there.
I put the wrong address when checking out! OMG
Don't worry! Please contact us at stelicosmetics@Gmail.com for help.
ALL SALES ARE FINAL
Please allow 5-7 days for your product to ship. From the moment you receive a tracking email, it will then take USPS the given standard processing time to push your order through. If your order happens to take longer, please be patient as this is perfectly normal due to the fact that we are a small business and our products are in high demand. We ensure that all of our customers receive our products as soon as possible
My After Dark moisturizer melted because it was exposed to direct sunlight/heat/anything that can make it melt. Help!
You can simply place it back in the fridge. Unfortunately, once this happens it does lose the original texture. This is why we do state to keep it out of direct heat.
I am allergic to an ingredient, can I still use the product?
No, you should not. It is your responsibility to be aware of and check for any allergies you may have. All of our ingredients are listed on our website, please be sure to check them and make sure you are able to use them on your skin! If you have any concerns, consult with your Doctor.
Will After Dark moisturizer make my skin oily since it is made with oils?
No, it is a common misconception that oils on your skin will cause you to break out and produce more oils. There are many other factors which come into play with that. Our moisturizer will help extract excess oils from your pores, while balancing your skins natural sebum. Often times our skin gets oily due to the fact that it is overly dry and there is bacteria trapped within your pores. This forces your skin to overcompensate for the oils you lack, which actually makes you oily to begin with.
Will your products break me out?
We make products that mend and restore. Our goal is to utilize the amazing resources nature has provided us with, Steli Cosmetics LLC does not use any harsh chemicals or ingredients that would do any harm to your skin. Everyones skin is different, you have to learn and know what works well with your skin. If you don't know - we are here to help.
Can I use After Dark during the day?
Yes. The name has nothing to do with the time that you can use this product ;) Our Steli clients love to use After Dark for a hydrated glow under their makeup as well.
Can I use After Dark on my body?
You not only could, but you should.
Do I need to wash After Dark off?
Nope! It is a moisturizer that will seep into your skin :)
I don't have acne, can I still use After Dark?
Absolutely. Prevention is important, taking care of your skin is important. After Dark will help keep your skin healthy, hydrated and free of bacteria. Your glow is about to be immaculate.
Unfortunately, due to the nature of our products we not offer refunds or exchanges.